Friends and Family Test Feedback

 

See our latest results

92% Very Good
8% Good
0% Neither Good nor Poor
0% Poor
0% Very Poor
0% Don't Know

Patient feedback

Question: Please can you tell us why you gave your answer? Please tell us about anything that we could have done better.

I gave that answer as I have experienced such a fantastic service from Parliament Hill Medical Centre for 34 years now. I’m so grateful for my GP and everyone at the practice. They’re like one big caring and happy family. Absolutely wonderful.
Posted on: 03/09/2026

From the Dr’s receptionists to my GP Dr Chalmers-Watson, I have been a patient since 1992, the service is absolutely fantastic. I have had a few quite serious illnesses over the years and the care and friendliness yet professional service I have received is one hundred per cent. I have also brought up 3 children over the years and have always found a very thorough and clear precise explanations of illnesses. My GP Dr Chalmers-Watson is absolutely wonderful. There is nothing this Drs practice wouldn’t do for their patients. A wide variety of services is available to patients. This practice offers everything a GP practice should and more. The care they all show is exemplary.
Posted on: 03/09/2026

A very professional and caring experience Always the case at our surgery
Posted on: 29/08/2026

Receptionist was calm & helpful. Was contacted by a doctor the next morning and saw him quickly. Also got prescription promptly
Posted on: 29/08/2026

Everybody was vey nice
Posted on: 28/08/2026

I was listened to. Treated with care and compassion. My problem was dealt with efficiently. The Doctor requested that I book a follow up appointment to check that my issue has been treated successfully. Excellent service as always.
Posted on: 28/08/2026

I was listened to empathically about my concerns
Posted on: 28/08/2026

Helpful, constructive, unrushed, professional .
Posted on: 28/08/2026

I'm so pleased Beth Friedman is my GP, she has such a wonderful manner, carefully explaining what the she was going to do and treating me with warmth and respect. I left my appointment feeling like she had really listened and responded with appropriate suggestions for follow up care - I could not have asked for more from my GP!
Posted on: 21/07/2026

Everything was excellent. The thoroughness of the doctor , the options offered and the helpfulness of the front desk.
Posted on: 20/07/2026

Quick response to my online enquiry and excellent advice from Dr Marie Laure. X-ray and blood tests completed the same day and good pain relief prescribed.
Posted on: 20/07/2026

Quick response to my concerns by phone. Prescription sorted within hours and a swab test. Thanks again Dr Freeman!
Posted on: 20/07/2026

Honestly, this practice is consistently amazing! I’ve only had one complaint in 24 years and that was dealt with very well. I’ve found my experiences of the doctors here wonderful, thorough, thoughtful and impressive. I’m very grateful.
Posted on: 18/07/2026

Dr Rodriguez was kind, patient and very thorough. She called me back when I was unable to take the first call and ran through everything in detail.
Posted on: 18/07/2026

Helpful and friendly reception staff and lovely GP who phoned me for advice.
Posted on: 16/07/2026

I saw Dr Morelli today. She, like most of the doctors at this practice, is always extremely caring and attentive to my needs. She is very generous with her time, particularly considering the demands upon British GPs. The practice has to be one of the best around and certainly the best in my experience. it’s difficult to find fault with it.
Posted on: 16/07/2026

Responsive to website enquiries, efficient staff and excellent doctors.
Posted on: 14/07/2026

Always assist you with considiration and assistance with options.
Posted on: 14/07/2026

I was listen to and the made me feel safe i would like to thank all the members for staff and doctors that helped me
Posted on: 14/07/2026

The doctor was brilliant, she listened to me & put me at ease as I was very worried and she was so helpful, I am very grateful to have received such a brilliant service.
Posted on: 13/07/2026

Quick and effective
Posted on: 09/07/2026

Pleasant experience and competent doctor for our 6 week baby check up. Can't think of any ways it could have been improved!
Posted on: 08/07/2026

The doctors were outstanding, very cooperative, and understanding. The nurses, as well as the reception staff, were incredibly helpful, and the care I received was perfectly suited to my needs.”
Posted on: 08/07/2026

Dr Jones was professional and seem to care about my overall wellbeing, not just treating my symptoms. He was helpful in explaining the steps to make me feel better.
Posted on: 08/07/2026

All the staff are always thorough, caring, professional and friendly. I always recommend this practice to Parents I met through my job.
Posted on: 08/07/2026

Doctor was Clear, covered everything, understandable and empathetic. Thats the same at every appointment. Brilliant.
Posted on: 05/07/2026

Helpful receptionists and very knowledgeable and compassionate doctors
Posted on: 04/07/2026

I was needing help over a mistake on my part - the receptionist was exceptional both times we called and the doctor very helpful
Posted on: 02/07/2026

Because the two people i spoke to were kind and patient and explained everything in a way i understood. I felt like i was in safe and competent hands.
Posted on: 01/07/2026

My GP Practice has been friendly and helpful all along with me So caring all the years have been with practice for more than 20 years. The staff keep on checking on my health since I registered with the practice. I always say good things ablout the practice. I want these practice to stay fiorever.
Posted on: 30/06/2026

I arranged for a GP to call to discuss something. They called and were very helpful. It saved me from having to visit the clinic.
Posted on: 27/06/2026

Very caring and thourough
Posted on: 27/06/2026

-Helpful reception staff -No issues making an appointment -I would especially like to mention Dr Tully and Dr Morelli. I have had exemplary care from both of them. They are both extremely knowledgable, informative, helpful and approachable. I have received outstanding care from both of them and they have both taken time and gone out of their way to help and support me. Thank-you so much!
Posted on: 10/01/2025

I would like to thank reception and medical staff for the excellent treatment I received yesterday. I phoned 8am for an appointment and was sent the email request form. I completed the form and was contacted very soon afterwards by the duty doctor. Having questioned me about my problem she suggested that I should call in and consult with her in person as I was attending the surgery for my COVID booster. After a thorough and conscientious examination I was advised that my problem was not of immediate concern but if it worsened or if I was overly worried to contact surgery immediately. My husband and I have always been impressed by the amazing service we have received from Parliament Hill practice and feel very fortunate that we signed up when we moved into the area just over 3 years ago. Thank you to all concerned
Posted on: 30/04/2024