Friends and Family Test Feedback

 

See our latest results

94% Very Good
6% Good
0% Neither Good nor Poor
0% Poor
0% Very Poor
0% Don't Know

Patient feedback

Question: Please can you tell us why you gave your answer? Please tell us about anything that we could have done better.

Quick and effective
Posted on: 09/07/2026

Pleasant experience and competent doctor for our 6 week baby check up. Can't think of any ways it could have been improved!
Posted on: 08/07/2026

The doctors were outstanding, very cooperative, and understanding. The nurses, as well as the reception staff, were incredibly helpful, and the care I received was perfectly suited to my needs.”
Posted on: 08/07/2026

Dr Jones was professional and seem to care about my overall wellbeing, not just treating my symptoms. He was helpful in explaining the steps to make me feel better.
Posted on: 08/07/2026

All the staff are always thorough, caring, professional and friendly. I always recommend this practice to Parents I met through my job.
Posted on: 08/07/2026

Doctor was Clear, covered everything, understandable and empathetic. Thats the same at every appointment. Brilliant.
Posted on: 05/07/2026

I was needing help over a mistake on my part - the receptionist was exceptional both times we called and the doctor very helpful
Posted on: 02/07/2026

Because the two people i spoke to were kind and patient and explained everything in a way i understood. I felt like i was in safe and competent hands.
Posted on: 01/07/2026

My GP Practice has been friendly and helpful all along with me So caring all the years have been with practice for more than 20 years. The staff keep on checking on my health since I registered with the practice. I always say good things ablout the practice. I want these practice to stay fiorever.
Posted on: 30/06/2026

Very caring and thourough
Posted on: 27/06/2026

I arranged for a GP to call to discuss something. They called and were very helpful. It saved me from having to visit the clinic.
Posted on: 27/06/2026

-Helpful reception staff -No issues making an appointment -I would especially like to mention Dr Tully and Dr Morelli. I have had exemplary care from both of them. They are both extremely knowledgable, informative, helpful and approachable. I have received outstanding care from both of them and they have both taken time and gone out of their way to help and support me. Thank-you so much!
Posted on: 10/01/2025

I would like to thank reception and medical staff for the excellent treatment I received yesterday. I phoned 8am for an appointment and was sent the email request form. I completed the form and was contacted very soon afterwards by the duty doctor. Having questioned me about my problem she suggested that I should call in and consult with her in person as I was attending the surgery for my COVID booster. After a thorough and conscientious examination I was advised that my problem was not of immediate concern but if it worsened or if I was overly worried to contact surgery immediately. My husband and I have always been impressed by the amazing service we have received from Parliament Hill practice and feel very fortunate that we signed up when we moved into the area just over 3 years ago. Thank you to all concerned
Posted on: 30/04/2024